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Our Company Wide Policies

Privacy Policy

Who we are

Our website address is: http://nextsemdigital.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect both personal and non-personal information from clients, users, and visitors to our website. The types of information we may collect include:

  1. Personal Information:
    • Name
    • Email address
    • Phone number
    • Business or educational institution information
    • Social media account details
    • Marketing preferences
  2. Non-Personal Information:
    • Browser type and version
    • IP address
    • Device type
    • Website usage data (e.g., pages viewed, links clicked)
    • Referring website
    • Cookies and similar technologies

How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our social media marketing services to education businesses.
  • Client Communication: To respond to inquiries, provide updates, and manage client accounts.
  • Personalization: To tailor our services, content, and marketing strategies based on client preferences.
  • Marketing & Promotion: With your consent, we may send newsletters, promotional materials, and relevant updates.
  • Analytics: To analyze usage patterns on our website to enhance our services and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

How We Share Your Information

We respect your privacy and will not share your personal information with third parties, except under the following circumstances:

  • With Your Consent: We may share information with third parties when you have provided explicit consent.
  • Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as website hosting or email marketing.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

We ensure that any third-party partners maintain the confidentiality of your information and comply with applicable data protection laws.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Security of Your Information

We use appropriate technical and organizational measures to safeguard your personal data. These include:

  • Encryption of sensitive data
  • Secure servers and firewalls
  • Access controls to limit who can access your data

While we strive to protect your information, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

As a data subject, you have the following rights concerning your personal information:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the deletion of your personal information, subject to certain conditions.
  • Right to Restrict Processing: You can request to limit how we use your data in specific circumstances.
  • Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to the processing of your data for marketing purposes or other legitimate interests.

To exercise these rights, please contact us at admin@nextsem.com.

Cookies Policy

Our website uses cookies to improve your experience and provide personalized services. Cookies are small text files stored on your device to track usage and preferences. You can control the use of cookies through your browser settings.

Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this policy periodically for any updates.

Data Protection Policy


At NextSem Digital Consultancy, we are committed to safeguarding the privacy of our clients’ personal and sensitive information, particularly in the education sector. This Data Protection Policy outlines how we collect, use, disclose, store, and protect personal data in compliance with data protection laws, including [relevant local law] and any other applicable regulations.

This policy applies to all employees, contractors, and third-party partners of NextSem Digital Consultancy who handle personal data of clients, including schools, tutorial centers, and students.

Data Collection

We collect personal data necessary to perform our services, including but not limited to:

  • Client name and contact details
  • School and tutorial center information
  • Marketing preferences and social media handles
  • Website traffic and analytics data

Purpose of Data Collection
We collect and process data for the following purposes:

  • Delivering social media marketing services
  • Managing client relationships
  • Developing customized marketing strategies
  • Conducting analytics and reporting
  • Compliance with legal obligations

Data Protection Principles
We adhere to the following principles in managing personal data:

  • Lawfulness, Fairness, and Transparency: Data is collected and processed lawfully and transparently.
  • Purpose Limitation: Data is only used for specific, legitimate purposes.
  • Data Minimization: We only collect data that is necessary.
  • Accuracy: Data is kept up-to-date and accurate.
  • Storage Limitation: Data is retained only as long as necessary.
  • Integrity and Confidentiality: Data is protected against unauthorized access and breaches.

Data Security
We implement technical and organizational measures to ensure data security, including encryption, secure storage, and controlled access.

Rights of Individuals
Clients have the right to:

  • Access their personal data
  • Request correction of inaccuracies
  • Withdraw consent to data processing
  • Request deletion of their data

Data Sharing and Disclosure
We will not share personal data with third parties without consent, except where required by law or necessary for the provision of our services.

Data Breach
In the event of a data breach, NextSem Digital Consultancy will notify affected parties and relevant authorities promptly, in accordance with legal requirements.

Email Notification Agreement

This Email Notification Agreement governs the terms under which NextSem Digital Consultancy will send email notifications to clients regarding service updates, promotional offers, and other relevant information.

Consent
By providing your email address, you agree to receive notifications from NextSem Digital Consultancy. These may include, but are not limited to:

  • Service updates and reports
  • Educational marketing tips and resources
  • Invitations to events, webinars, and workshops
  • Promotional offers

Frequency of Emails
Email notifications will be sent on a periodic basis, but we will ensure that the frequency is reasonable and in accordance with your preferences.

Unsubscribe Option
You have the right to unsubscribe from email notifications at any time. Every email will include an option to unsubscribe, and you may also request removal from our email list by contacting us directly at admin@nextsemdigital.com.

Data Protection
Your email and any other personal information collected for the purpose of sending notifications will be handled in accordance with our Data Protection Policy and will not be shared with third parties without your consent.

Compliance Information

At NextSem Digital Consultancy, we prioritize compliance with all applicable laws and regulations, particularly in the realm of data protection, digital marketing, and business operations within the education sector.

Data Protection Compliance

We adhere to the principles outlined in data protection laws such as [relevant local laws and regulations]. Our processes ensure that personal data is collected, stored, processed, and disclosed in accordance with these laws. We have implemented internal procedures for handling data breaches, data subject rights, and consent management.

Marketing Compliance
Our social media marketing strategies comply with all relevant advertising standards, ensuring that all marketing material is accurate, non-misleading, and age-appropriate for educational institutions. We also comply with local and international anti-spam laws to prevent unsolicited marketing communications.

Employee Compliance
All employees and contractors are trained in data protection, privacy, and compliance practices. They are required to adhere to this policy and undergo regular compliance training to stay updated on evolving regulations.

Third-Party Vendor Compliance
Any third-party vendor engaged by NextSem Digital Consultancy is required to comply with our Data Protection Policy and sign a Data Processing Agreement to ensure that they meet the same data protection and security standards.

Child Safeguarding Policy

NextSem Digital Consultancy is committed to ensuring that children’s safety and well-being are a top priority in all of our business practices. Although we work with education businesses, including schools and tutorial centers, this policy outlines our approach to protecting children in any context where our services interact with young people.

Our Child Safeguarding Policy is designed to ensure that all employees, contractors, and third-party partners adhere to the highest standards of child protection in compliance with relevant laws and regulations, including the [insert relevant child protection laws] and international standards for child safeguarding.

Purpose

The purpose of this policy is to:

  • Provide a clear framework for the protection of children in the scope of our services.
  • Ensure that all staff members understand their responsibilities in protecting children.
  • Prevent any form of child exploitation, abuse, or harm within the context of our services.

Scope

This policy applies to all employees, contractors, volunteers, and third-party vendors working with or on behalf of NextSem Digital Consultancy. It also extends to the services we provide to education businesses, including schools and tutorial centers, where children’s data or online presence may be involved.

Definitions

  • Child: Any individual under the age of 18.
  • Child Safeguarding: Measures to ensure that children are protected from abuse, exploitation, and harm.
  • Abuse: Includes physical, emotional, sexual, and psychological harm inflicted on a child.
  • Exploitation: The use of a child for personal, financial, or other gain at the expense of their well-being.

Safeguarding Principles

At NextSem Digital Consultancy, we follow these principles:

  1. Best Interests of the Child: In all actions concerning children, the best interest of the child is the primary consideration.
  2. Zero Tolerance of Child Abuse: Any form of child abuse or exploitation by staff or contractors will not be tolerated and will be dealt with through appropriate disciplinary or legal action.
  3. Confidentiality: Information about children, including their personal data, will be kept confidential and only shared when necessary to protect their well-being or comply with legal obligations.
  4. Awareness and Training: All staff members and contractors must undergo training on child protection and safeguarding as part of their role, ensuring they are familiar with the policy and understand how to identify and report concerns.

Safeguarding Measures

To ensure child protection is upheld within our services:

1. Recruitment and Vetting Procedures

  • All staff, contractors, and third-party vendors working with educational institutions must undergo appropriate background checks and vetting processes, including criminal record checks where required by law.

2. Code of Conduct

  • Employees and contractors are expected to uphold appropriate behavior when interacting with children, either directly or through digital media. Any inappropriate behavior will be subject to disciplinary action.

3. Use of Digital Content and Media

  • When engaging in social media marketing for schools and tutorial centers, we ensure that all child-related content used (e.g., photos, videos) is in compliance with parental consent requirements and relevant privacy laws.
  • Children’s data will not be used in any advertising or marketing materials without explicit permission from their parents or guardians.

4. Safe Communication

  • All communication involving children must be done in a safe and respectful manner, whether through digital channels or face-to-face interactions.

5. Incident Reporting and Response

  • Any concerns or suspicions of child abuse or exploitation must be reported immediately to the designated safeguarding lead within the company. In cases where harm is suspected, we will escalate the concern to the appropriate authorities and agencies.

Roles and Responsibilities

1. Management

  • Management is responsible for ensuring the implementation of the Child Safeguarding Policy, providing resources for training, and ensuring proper vetting of employees and contractors.

2. Designated Safeguarding Lead (DSL)

  • A member of the team will be designated as the Safeguarding Lead, responsible for receiving and responding to any safeguarding concerns, ensuring compliance with the policy, and liaising with child protection authorities when necessary.

3. Employees and Contractors

  • All employees and contractors are responsible for understanding and following the safeguarding procedures outlined in this policy. They must report any concerns regarding child abuse or exploitation immediately.

Responding to Safeguarding Concerns

  • Any staff member or contractor who suspects child abuse or exploitation must report the matter to the Safeguarding Lead immediately.
  • NextSem Digital Consultancy will investigate all reports thoroughly and, where necessary, report incidents to relevant authorities, including law enforcement and child protection agencies.

Data Protection and Privacy

In line with our Data Protection Policy, we take special care to protect the privacy of children’s data. All personal data related to children will be processed lawfully, fairly, and transparently, with appropriate consent obtained from parents or guardians before use.

Training and Awareness

All employees and contractors of NextSem Digital Consultancy must undergo child safeguarding training at the start of their employment and at regular intervals thereafter. The training will cover:

  • Recognizing signs of abuse or exploitation.
  • Understanding responsibilities in reporting concerns.
  • Best practices for working with or around children.
  • Legal obligations regarding child protection.

Review of the Policy

This Child Safeguarding Policy will be reviewed annually or when necessary due to changes in legislation or company operations. The policy may be amended to ensure it remains current and effective.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us via email at:

NextSem Digital Consultancy
Email: admin@nextsemdigital.com